Non-Technical
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Where do I get support?
Please contact us at this link to ask all questions, report bugs or any recommendation or suggestion. We endeavor to respond to queries in reasonable time but there could be delays due to unforeseen circumstances.
Contact UsDo you offer a free trial? Is trial version different from the version on sale
A free 7-day trial is available for you to download from our website.
Buy Irix HDR for:
Buy Irix HDR Classic for: Download Trial
Why is Irix HDR trial limited to 30 days? Can I extend my trial or request another trial?
We feel that trial period offers sufficient time for you to familiarize, learn and assess Irix HDR or Irix HDR Classic, and be able to productively use the software and continue enjoying after purchase. The trial period cannot be extended.
Contact UsWhere can I purchase Irix HDR or Irix HDR Classic from?
Irix HDR & Irix HDR Classic for is available for purchase from the Mac App Store and Microsoft Store.
Buy NowIs there money back guarantee?
Yes. You must comply with Mac App Store and Microsoft Store terms and conditions. In case of refund, the same are made through the authorized reseller or App Store / Microsoft Store.
Can I share my copy of the app with a friend?
No. Your Irix HDR & Irix HDR Classic license is per person only, and you cannot share your copy of the app.
On how many devices can I use my Irix HDR Classic or Irix HDR license?
We follow the Mac App Store and Microsoft Store guidelines and use of license is governed by their terms and conditions.
How do I get a discount on Irix HDR and/or Irix HDR Classic?
Irix HDR & Irix HDR Classic is a highly engineered, premium softwares with years of research. There is a high cost associated with its development, however, Irix HDR & Irix HDR Classic do offer seasonal discounts. Please keep any eye on our website.
Go to Home PageWhat options are available for Students / Educational Institutions?
Qualified institutions are eligible for discount as per provisions made by Apple Inc. Please see further information on here.
Learn moreIf I wish to purchase Irix HDR & Irix HDR Classic for my organization, do you offer any discounts for bulk purchase?
Discounts for bulk purchases are available.
Learn moreWhere can I find the documentation?
The documentation explaining the features is provided on the website and can be accessed here. List of features can be accessed from our website here.
Free DocumentationCheck Features
I am new to the craft of Photo Editing?
When starting out with digital photo editing, experiment with tools and adjustments in Irix HDR Classic or Irix HDR. Besides familiarity with the software, you will develop your own techniques and gradually get better.
We can assure you that your Irix HDR Classic or Irix HDR application will not get damaged so feel free to use the tools as you like and learn.
In case you need any clarification on the tools, please do not hesitate to contact us here.
You can also develop your technique by joining photo editing blogs or studying tutorials from other artists - there is lot of reference material on this subject available online.
Where can I read Irix HDR & Irix HDR Classic Terms & Conditions and Privacy Policy?
Irix HDR & Irix HDR Classic Terms & Conditions and Privacy Policy are available on the website here.
Terms of UsePrivacy Policy
I have done a great job, would you feature my work on your Social Media platforms or Website?
Please contact us here. For our technical and marketing team review. Subject to meeting social media and legal guidelines, your work may be featured for a limited period.
Contact UsMy trial period for Irix HDR has expired. How do I access my photos still imported in the app?
You can launch the 'Free' version from the purchase window. Once the free version of the app launches, you can resume editing or exporting your images, but with reduced tools and editing options.
Terms of UsePrivacy Policy
I have done a great job, would you feature my work on your Social Media platforms or Website?
Please contact us here. For our technical and marketing team review. Subject to meeting social media and legal guidelines, your work may be featured for a limited period.
Contact Us
Technical
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What are the system requirements?
OS X Mavericks (10.10) or above for Mac, Windows 10 Anniversary Update (version 1607) or above. Complete list of specifications is available here.
Tech SpecsWhat is the maximum number of images I can import?
The application allows upto 10,000 images, however, the memory available in your system governs the maximum limit.
What is the maximum number of overlays I can apply on an image?
The application allows upto 50 overlays, however, the memory available in your system governs the maximum limit.
Can I open multiple instances of Irix HDR Classic or Irix HDR?
Yes. Multiple independent instances of Irix HDR & Irix HDR Classic can be launched and images can be edited.
Can I modify image metadata?
No. However, our technical team is working on this and may provide this function in near future.
Can I make my own LUTs and save & export them for later use? Would these LUTs be compatible with other photo or video editors?
Yes, you can make and export your own LUTs using Irix HDR & Irix HDR Classic. These are 3D LUTs in .CUBE file format and any editor supporting .CUBE file can apply your LUTs.
Why do I see slightly different colors when I see my work on other devices or when printed?
Monitor displays can vary in color reproduction due to production processes, driver software/firmware or settings. The monitors may sometimes exhibit a slight bias towards red, green or blue color bands. Hardware driving the monitor i.e. computer, camera, or any other device may also calibrate the monitor to a specific setting, affecting color reproduction.
Color variation in monitors is common and is not caused by Irix HDR Classic or Irix HDR.
How can my colleagues view images in the IRX Catalogue if they do not have Irix HDR Classic or Irix HDR? Can other photo editors be used to view the catalogue?
Images in IRX Catalogue can be viewed in the Irix Viewer which can be accessed on a browser through this link.
Open IRX ViewerDo Irix HDR & Irix HDR Classic follow ICC guidelines?
Yes, Irix HDR & Irix HDR Classic follow ICC guidelines.
Which RAW formats are supported?
Supported - ARW, ARI, BAY, CRW, CR2, DNG, SR2, SRF, SRW, X3F, PEF, PTX, PXN, R3D, MRW, NEF, NRW, OBM, ORF, ERF, EIP, DRF, KDC
Experimental - TIFF, TIF, 3FR, DCS, DCR, FFF, IIQ, K25, MEF, MOS, RAF, RAW, RWL, RW2, RWZ